---
title: "How to Create a Vacation Email Autoresponder in cPanel"
description: "Set up an out-of-office autoresponder in cPanel with start and stop dates and a sensible reply interval, and remove it again when you are back."
url: "https://docs.noiz.ie/cpanel/how-to-create-a-vacation-email-autoresponder-in-cpanel/"
section: "cPanel"
categories:
  - "Control Panels > cPanel > Email"
last_reviewed: "27 July 2026, against the current cPanel & WHM release"
---

# How to Create a Vacation Email Autoresponder in cPanel

When you are away on holiday, off sick, or simply unavailable for a while, an email autoresponder replies to anyone who writes to you with a message you set in advance. The sender is told when to expect a reply, or who to contact in the meantime, and your normal mail still lands in your inbox as usual. This guide shows you how to create and later remove an autoresponder on a Noiz cPanel hosting account.

**Last reviewed:** 27 July 2026, against the current cPanel & WHM release. This guide is written for Noiz cPanel hosting and is kept current against cPanel. It complements, and does not replace, the official cPanel documentation linked below.

### Official Documentation Reference

- [cPanel Documentation: Autoresponders](https://docs.cpanel.net/cpanel/email/autoresponders/)

## Prerequisites

- A Noiz cPanel hosting account that you can sign in to.
- The email account you want to auto-reply from already created on that domain (for example `support@yourdomain.com`).

## Create an Autoresponder

1. Sign in to your cPanel account.
2. In the **Email** section, click **Autoresponders**.

![Autoresponders icon in the cPanel Email section](/img/autoresponder-email-icon.gif)

3. On the **Autoresponders** page, click **Add Autoresponder**.
4. Complete the form:
    - **Character Set:** Leave this as `utf-8` unless you have a specific reason to change it. `utf-8` handles accented and non-English characters correctly.
    - **Interval:** The number of hours cPanel waits before it replies to the same sender again. A sender who writes to you three times within the interval receives only one auto-reply. Set this to a sensible value such as `24`. Avoid `0`, which replies to every single message and can create a mail loop if the other side is also running an autoresponder.
    - **Email:** The local part of the address you are enabling the autoresponder on. To reply from `support@yourdomain.com`, enter **support** here.
    - **Domain:** Select the correct domain from the drop-down list if the account holds more than one.
    - **From:** The name that the auto-reply appears to come from, for example your own name or your team name.
    - **Subject:** The subject line of the auto-reply, for example `Out of office until 5 August`.
    - **This message contains HTML:** Tick this box only if you have written the body in HTML. Leave it clear for plain text.
    - **Body:** The message senders receive. Keep it short and tell people when you will be back and who to contact for anything urgent.

Inside the **Subject** and **Body** fields you can insert the tags `%subject%`, `%from%` and `%email%`. cPanel replaces these with the original message's subject, the sender's name and the sender's address, so you can personalise each reply.

5. Under **Start**, choose **Immediately** to begin now, or **Custom** to pick a date and time. Under **Stop**, choose **Custom** and set the date your holiday ends. Leaving it on **Never** means the autoresponder keeps replying until you delete it by hand.

![cPanel Add Autoresponder form showing interval, email, domain, from, subject and body fields](/img/autoresponder-email-configuration.gif)

6. Click **Create**. cPanel confirms the autoresponder and it appears under **Current Autoresponders**.

## Remove an Autoresponder

1. In the **Email** section, click **Autoresponders**.
2. Find the address under **Current Autoresponders**.
3. Click **Delete** to the right of that address.

![Delete link next to an autoresponder in the cPanel Current Autoresponders list](/img/autoresponder-email-delete.gif)

4. Confirm with **Delete Autoresponder**.

## Good to Know

- An autoresponder does not hold, block, or filter your incoming mail. Every message still arrives in your inbox as normal; the auto-reply is simply sent in addition.
- If you set a **Stop** date, remember it is the moment replies stop. Set it to when you are actually back at your desk, not the day you leave.
- Only messages that arrive while the autoresponder is active receive a reply. Mail that arrived before you enabled it is not answered retrospectively.

## Need a Hand?

If your autoresponder is not sending as expected, or you would like Noiz to set one up for you, open a support ticket from your Noiz client area and the team will assist.

---
Source: https://docs.noiz.ie/cpanel/how-to-create-a-vacation-email-autoresponder-in-cpanel/