---
title: "How to Create an Additional Web Disk Account in cPanel"
description: "Create an extra cPanel Web Disk login limited to one folder, with read-only or read-write access, so someone can mount just that directory as a drive."
url: "https://docs.noiz.ie/cpanel/how-to-create-an-additional-web-disk-account-in-cpanel/"
section: "cPanel"
categories:
  - "Control Panels > cPanel"
last_reviewed: "27 July 2026, against the current cPanel & WHM release"
---

# How to Create an Additional Web Disk Account in cPanel

cPanel's **Web Disk** feature (also called WebDAV, or Web Folders on Windows) lets you mount your hosting account's files as a drive on your computer, so you can drag, drop, open and save files directly instead of using an FTP client or File Manager.

Your main cPanel username and password already work with Web Disk and give access to the whole home directory. This guide covers the other option: creating an **additional Web Disk account**, which is a separate login restricted to one folder. That is what you want when a designer, a client, a photographer or a backup script needs access to a single directory and nothing else.

**Last reviewed:** 27 July 2026, against the current cPanel & WHM release. This guide is written for Noiz hosting and is kept current against cPanel. It complements, and does not replace, the official cPanel documentation linked below.

### Official Documentation Reference

- [cPanel Documentation: Web Disk](https://docs.cpanel.net/cpanel/files/web-disk/)
- [cPanel Documentation: Web Disk](https://docs.cpanel.net/cpanel/files/web-disk/)

## Prerequisites

- A hosting plan that uses cPanel, and your cPanel login details. If the screens below do not match what you see, your plan is on a different control panel, so contact Noiz support and the equivalent steps will be sent to you.
- The folder you want to share, or at least the path you want it created at, for example `public_html/folderx`.
- A device that supports WebDAV (Windows File Explorer, macOS Finder, or a client such as Cyberduck).

## Create the Additional Web Disk Account

### 1. Log in to cPanel

Sign in to your cPanel account using the URL and credentials supplied by Noiz.

### 2. Open Web Disk

In the **Files** section, click **Web Disk**.

![The Web Disk icon in the Files section of the cPanel home screen](/img/cpanel-webdisk-icon.gif)

### 3. Fill in the new account details

Scroll to **Create an Additional Web Disk Account** and complete the form.

![The Create an Additional Web Disk Account form in cPanel showing the Username, Password, Directory and Permissions fields](/img/cpanel-webdisk-create-ac.gif)

- **Username:** Enter a short name such as `folderx` and pick the domain beside it. The login the person actually uses is the full address, for example `folderx@yourdomain.com`, not the short name on its own. This trips up almost everyone the first time they connect.
- **Password:** Type a password, or click **Password Generator** for a strong random one. Copy it somewhere safe before you leave the page, because cPanel will not show it again.
- **Directory:** Enter the folder this login should be limited to, for example `public_html/folderx`. The path is relative to your home directory, and cPanel creates the folder if it does not already exist. Leaving the field blank grants access to the *entire* home directory, including `mail`, `logs` and any files outside `public_html`, so only do that deliberately.
- **Permissions:** Choose **Read-Write** if the person needs to upload, edit and delete, or **Read-Only** if they should only download and view. Read-Only is the safer default for anyone outside your organisation.

**Note on Digest Authentication:** tick **Enable Digest Authentication** only if the account will be used from Windows and you cannot make an SSL connection on port `2078`. Where the server has an SSL certificate signed by a recognised certificate authority and port `2078` is reachable, leave it off and connect over SSL instead, which is both simpler and more secure.

### 4. Create the account

Click **Create**. The new account appears in the **Manage Additional Web Disk Accounts** list, where you can later change its password or permissions, or delete it.

## Connecting to the New Account

Once created, the account is used exactly like the main one. From the **Manage Additional Web Disk Accounts** list, click **Configure Client Access** beside the account to get an operating-system-specific setup script and the connection details.

Full connection instructions for Windows, macOS and third-party clients are covered here: [How to Access cPanel Web Disk](/cpanel/how-to-access-cpanel-web-disk/).

The two ports involved are `2078` for SSL connections and `2077` for unencrypted connections. Always use `2078` unless you have a specific reason not to, since credentials sent over `2077` travel in the clear.

## Things Worth Knowing Before You Hand Out the Login

- **Storage is shared, not separate.** Additional Web Disk accounts do not get their own quota. Everything uploaded through them counts against your hosting plan's disk space.
- **Restriction is by folder, not by file type.** A Read-Write account can overwrite or delete anything inside its directory, including files you put there yourself.
- **Files inside `public_html` are publicly reachable.** If the folder sits under `public_html`, anything placed in it can be downloaded by anyone who knows or guesses the URL. For private file exchange, use a directory outside `public_html`, such as `webdisk-share` in your home directory.
- **Deleting the account does not delete the files.** Removing a Web Disk account only revokes the login. The directory and its contents remain on the account.
- **One account per person.** Resist sharing a single login between several people. Separate accounts mean you can revoke one without disrupting everyone else.

## Troubleshooting

**Symptom: the login is rejected.** Check that the full username including the domain is being used, for example `folderx@yourdomain.com`. Re-enter the password from cPanel rather than retyping it from memory.

**Symptom: the connection times out.** Port `2078` is often blocked on office, school and public networks. Test from a different connection, such as a mobile hotspot, to confirm before assuming a server fault.

**Symptom: Windows connects but the drive is read-only or drops out.** Confirm the account was created with **Read-Write** permissions, and use the **Configure Client Access** script from cPanel rather than mapping the drive by hand. Older Windows builds also need Digest Authentication enabled when SSL is not in use.

**Symptom: the person sees more folders than expected.** The **Directory** field was left blank or set too high in the tree. Delete the account and recreate it with the exact path, for example `public_html/folderx`.

## Need a Hand?

If the Web Disk account will not connect, or you would like Noiz to set up a restricted folder and login on your behalf, open a ticket from your Noiz client area with the domain name and the folder path you have in mind, and the Noiz support team will take it from there.

---
Source: https://docs.noiz.ie/cpanel/how-to-create-an-additional-web-disk-account-in-cpanel/