---
title: "How to Create an Email Account in cPanel"
description: "Create a mailbox at your own domain in cPanel, understand the username, password and storage quota options, and find the settings to connect a mail app."
url: "https://docs.noiz.ie/cpanel/how-to-create-an-email-account-in-cpanel/"
section: "cPanel"
categories:
  - "Control Panels > cPanel > Email"
last_reviewed: "27 July 2026, against the current cPanel & WHM Jupiter interface"
---

# How to Create an Email Account in cPanel

An email account gives you a mailbox at your own domain, such as `you@yourdomain.com`, that you can read in webmail or set up in Outlook, Apple Mail or your phone. This guide shows you how to create a new email account in cPanel on Noiz hosting, and explains the choices on the create screen so your mailbox is set up correctly the first time.

**Last reviewed:** 27 July 2026, against the current cPanel & WHM Jupiter interface. This guide is written for Noiz hosting and is kept current against cPanel. It complements, and does not replace, the official cPanel documentation linked below.

### Official Documentation Reference

- [cPanel Docs: Email Accounts](https://docs.cpanel.net/cpanel/email/email-accounts/)

## Prerequisites

- Your cPanel sign-in details, which are in your Noiz hosting welcome email or available from your [Noiz client area](https://www.noiz.co.za).
- A domain that already points to your Noiz hosting. Email for a domain only works once that domain is added to the account and its DNS is pointed at Noiz.

## Create the Email Account

1. Log in to your cPanel account.
2. In the **Email** section, click **Email Accounts**. ![The Email Accounts icon in the Email section of the cPanel Jupiter interface](/img/Email-Account-Icon.gif)
3. Click **+ Create** on the right-hand side of the Email Accounts page.
4. Under **Create an Email Account**, fill in the details described below. ![The Create an Email Account screen in cPanel showing the Domain, Username, Security and Optional Settings fields](/img/email-account-creation.gif)
5. Click **Create**.

## What Each Field Means

- **Domain:** If the account holds more than one domain, choose the domain the mailbox should belong to from the drop-down. This is the part after the `@` in the address.
- **Username:** The part before the `@`, for example `info`, `sales` or your first name. Together with the domain this becomes the full address, such as `info@yourdomain.com`.
- **Security:** Choose **Set password now** and type a password, or click **Generate** to have cPanel create a strong one for you. cPanel shows a strength meter and will reject a weak password, so aim for a long mix of letters, numbers and symbols. Keep a note of the password; you will need it to log in to webmail and to set the mailbox up on a phone or mail app.
- **Optional Settings:** Click **Edit Settings** to expand this section. Under **Storage Space**, set a mailbox size in megabytes or tick **Unlimited** to let the mailbox grow up to the space available on your plan. You can also choose whether cPanel automatically creates folders for plus addressing (subaddresses such as `info+news@yourdomain.com`).

## After the Account Is Created

Once you click **Create**, the new mailbox appears in the list on the Email Accounts page, under the **Account @ Domain** column.

![The list of email accounts in cPanel showing the newly created mailbox under the Account @ Domain column](/img/list-of-email.gif)

From the same list you can manage the mailbox at any time: use **Manage** to change the password or storage quota, **Check Email** to open webmail, or **Connect Devices** to see the incoming and outgoing server settings for setting the mailbox up in Outlook, Apple Mail or a phone.

## Good to Know

- **Reach your new mailbox straight away** at `https://webmail.yourdomain.com`, or by clicking **Check Email** next to the account. Sign in with the full email address and the password you set.
- **Set a sensible quota.** Every mailbox shares the disk space on your hosting plan. A generous fixed quota is usually safer than Unlimited, because it stops one mailbox from filling the whole account if it is ever flooded with mail.
- **The default address is not the same thing.** Creating a mailbox does not change the domain's default (catch-all) address. Manage that separately under the Email section if you need to control where mail to unknown addresses goes.

## Troubleshooting

**cPanel will not accept the password**: the strength meter has judged it too weak. Use a longer password with a mix of upper and lower case letters, numbers and symbols, or click **Generate** and copy the suggested one.

**The domain you want is not in the drop-down**: that domain has not been added to the account yet, or its DNS is not pointed at Noiz. Add the domain first, then create the mailbox.

**New mail is not arriving**: give DNS a little time to update after a domain is first pointed at Noiz, and check that mail is not being caught by a filter. If it still does not arrive, contact Noiz support.

## Need a Hand?

If you are on a Noiz managed hosting plan and would like a mailbox created or configured for you, open a support ticket from your [Noiz client area](https://www.noiz.co.za) and the support team will set it up and confirm it is working.

---
Source: https://docs.noiz.ie/cpanel/how-to-create-an-email-account-in-cpanel/