--- title: "How to Set Up Email on iPhone or iPad" description: "Add your hosted mailbox to the Mail app on iPhone or iPad with manual IMAP settings, then check the SMTP port and SSL so sending and receiving both work." url: "https://docs.noiz.ie/email/how-to-set-up-email-on-iphone-or-ipad/" section: "Email" categories: - "Email > Mobile Clients > iOS/Apple" last_reviewed: "27 July 2026, against the current iOS release" --- # How to Set Up Email on iPhone or iPad This guide shows you how to add your hosted email address to an iPhone or iPad using the built-in Apple Mail app, so that new messages arrive on your device automatically. It is written for anyone with a mailbox on a Noiz hosting plan. A mailbox is sometimes called an email account, and the manual setup method described here is often referred to as an IMAP or POP configuration. **Last reviewed:** 27 July 2026, against the current iOS release. This guide is written for Noiz hosting and is kept current against iOS. It complements, and does not replace, the official Apple documentation linked below; Apple releases iOS updates frequently, so check it if a screen differs. ### Official Documentation Reference - [Add an email account to your iPhone or iPad](https://support.apple.com/en-us/102619): the main Apple procedure this guide follows, covering both automatic and manual setup. - [Set up mail, contacts and calendar accounts (iPhone User Guide)](https://support.apple.com/guide/iphone/set-up-mail-contacts-and-calendar-accounts-ipha0d932e96/ios): the same task in the official iPhone User Guide. - [Choose the correct email provider when adding an account to Mail](https://support.apple.com/en-us/102088): explains why hosted mailboxes use the manual (Other) option rather than a listed provider. - [If you can't send email on your iPhone or iPad](https://support.apple.com/en-us/102556): Apple's troubleshooting steps for outgoing mail. - [If you can't receive email on your iPhone or iPad](https://support.apple.com/en-us/102578): Apple's troubleshooting steps for incoming mail. ## Prerequisites - A mailbox that already exists on your hosting plan. If you still need to create one and your plan uses Plesk, see [How to create an email address in Plesk](/plesk/how-to-create-an-email-address-in-plesk/). - The full email address and the mailbox password. - An iPhone or iPad connected to the internet. - The menu paths below match Apple's current instructions (**Settings** > **Apps** > **Mail**). On iOS 17 and earlier, **Mail** appears directly in the main **Settings** list instead of under **Apps**. ## Your Mail Server Settings Keep these values to hand before you start. Wherever you see `yourdomain.com`, replace it with your own domain name, as it is an example placeholder, not a real server. - **Incoming mail server (IMAP, recommended):** `mail.yourdomain.com`, port `993`, SSL enabled - **Incoming mail server (POP3, alternative):** `mail.yourdomain.com`, port `995`, SSL enabled - **Outgoing mail server (SMTP):** `mail.yourdomain.com`, port `465`, SSL enabled - **Username:** your full email address, for example `info@yourdomain.com` - **Password:** your mailbox password Choose IMAP unless you have a specific reason not to. IMAP keeps your mail on the server and synchronises it across all your devices, while POP3 downloads messages to a single device. ## Add the Email Account to Your Device ### Step 1: Open the Mail Account Settings 1. Open **Settings** on your iPhone or iPad. 2. Tap **Apps**, then tap **Mail**. 3. Tap **Mail Accounts**. 4. Tap **Add Account**. ### Step 2: Choose Manual Setup Hosted mailboxes are not one of the listed providers such as iCloud or Google, so you set them up through the manual option. 1. Enter your email address, for example `info@yourdomain.com`, then tap **Next**. 2. Tap **Add Other Account**, then tap **Mail Account**. ### Step 3: Enter Your Account Details 1. Complete the **New Account** form: - **Name:** your name as you want it to appear to recipients. - **Email:** your full email address, for example `info@yourdomain.com`. - **Password:** your mailbox password. - **Description:** a label for the account, for example `Work Email`. 2. Tap **Next**. Mail tries to find your email settings automatically. 3. If Mail finds the settings, tap **Done**. The account is ready, and you can skip to the verification section below. If it cannot find them, tap **Next** and continue with Step 4. ### Step 4: Enter the Mail Server Settings Manually 1. Select **IMAP** at the top of the screen (recommended over POP). 2. Under **Incoming Mail Server**, enter: - **Host Name:** `mail.yourdomain.com` (replace with your own domain) - **User Name:** your full email address - **Password:** your mailbox password 3. Under **Outgoing Mail Server**, enter the same three values. The outgoing username and password are marked optional on this screen, but you must fill them in, otherwise sending will fail later. 4. Tap **Next**. Verification can take a minute or two. 5. When verification completes, tap **Save**. If iOS reports that the settings are incorrect, check each value for typing errors and try again. ## Verify the Server Settings After Setup iOS sometimes saves an account with defaults that stop outgoing mail from working. Checking these two screens now takes a minute and prevents the most common problems later. ### Outgoing (SMTP) Settings 1. Go to **Settings**, tap **Apps**, then **Mail**, then **Mail Accounts**, and tap your newly added account. 2. Tap the row showing your email address to open the account details. 3. Under **Outgoing Mail Server**, tap **SMTP**, then tap your server under **Primary Server**. 4. Confirm the following, then tap **Done**: - **Use SSL:** on - **Authentication:** `Password` - **Server Port:** `465` ### Incoming (IMAP or POP3) Settings 1. Go back to the account details screen and tap **Advanced** at the bottom. 2. Confirm the following: - **Use SSL:** on - **Server Port:** `993` for IMAP, or `995` if you chose POP3 Once the account is saved, open the **Mail** app from your home screen. Your new account appears in the mailbox list and new messages arrive automatically. ## Troubleshooting **iOS shows a "Cannot Verify Server Identity" warning for `mail.yourdomain.com`:** the settings are right; the certificate belongs to the Noiz mail server's own name. Use the mail server hostname shown in your Noiz welcome email as the host name instead, and the warning goes away. **You can receive mail but cannot send it:** almost always an SMTP setting. Work through the Outgoing (SMTP) Settings section above and confirm the username and password are filled in, **Use SSL** is on and the port is `465`. Apple's guide [If you can't send email on your iPhone or iPad](https://support.apple.com/en-us/102556) covers further device-side checks. **You can send mail but new messages do not arrive:** check the Incoming settings above, then see Apple's guide [If you can't receive email on your iPhone or iPad](https://support.apple.com/en-us/102578). **Your password is rejected repeatedly:** confirm the username is your full email address, not just the part before the @ sign. If you are unsure of the password, reset it in your hosting control panel and try again with the new one. **New mail only appears when you open the Mail app:** go to **Settings**, tap **Apps**, then **Mail**, then **Mail Accounts**, then **Fetch New Data**, and set a fetch schedule such as every 15 minutes. Standard IMAP accounts use fetch rather than push, so a schedule is needed for automatic delivery. If you get stuck at any point, open a support ticket with the Noiz support team. Include the step where the setup fails and the exact error message shown on the screen, and the team will help you get your mailbox working on your device. --- Source: https://docs.noiz.ie/email/how-to-set-up-email-on-iphone-or-ipad/