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How to Change the FTP User Quota in cPanel

An FTP account’s quota sets the maximum amount of disk space that account is allowed to use inside its home directory. This guide shows you how to change that quota, or remove the limit entirely, from within cPanel. You will need your cPanel login details to begin.

Last reviewed: 27 July 2026, against the current release of cPanel & WHM. This guide is written for Noiz hosting and is kept current against cPanel. It complements, and does not replace, the official cPanel documentation linked below.

Official Documentation Reference

Section titled “Official Documentation Reference”

Prerequisites

Section titled “Prerequisites”
  • Access to your cPanel account.
  • At least one FTP account already created.

Change the FTP Quota

Section titled “Change the FTP Quota”
  1. Log in to your cPanel account.
  2. In the Files section, click FTP Accounts. The FTP Accounts icon in the Files section of cPanel
  3. Under the FTP Accounts list, find the account you want to adjust and click Change Quota. The Change Quota control next to an FTP account in cPanel
  4. Set the FTP Quota: enter the limit as a number in megabytes (for example, type 500 for a 500 MB limit), or select Unlimited to remove the limit.
  5. Click Change Quota to save your choice.

Good to Know

Section titled “Good to Know”
  • The quota is measured in megabytes (MB), so enter a plain number such as 250 or 1000. Setting the value to Unlimited lets the account use as much space as your overall hosting package allows.
  • An FTP quota never grants more space than your hosting plan provides. It only caps how much of that space a single FTP account may fill, which is useful when you hand out an account to a third party and want to keep their usage in check.
  • The main FTP account tied to your primary cPanel login shares your account’s total disk space and does not take a separate quota here. The Change Quota option applies to the additional FTP accounts you create.
  • FTP quotas depend on the server’s FTP software. On a server that runs ProFTPD, cPanel does not support FTP quotas and the Change Quota option does not appear at all. See the FTP Accounts documentation for details.

If you are on a managed Noiz plan and would prefer the quota adjusted for you, contact Noiz support and the team will take care of it.

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